We understand that receiving a complaint against you can be an extremely stressful and traumatizing event. The ITP is available to the Respondents to explain the process and what to expect from a procedural perspective.
We would like to provide you with some information regarding the complaint process from the perspective of a respondent.
The complaint process is a robust process. It does not provide immediate results as it goes through multiple steps to ensure fairness and a fulsome investigation results in accurate and appropriate resolutions. While every effort is made for a timely resolution, the process can take time.
The complainant does not have to be the victim of maltreatment – they can be a concerned party who has witnessed or been informed of maltreatment.
“Complainant: an individual or organization who submits a complaint.”
The subject of a complaint is called a “Respondent”.
“Respondent: the Organizational Participant or Member Participant who is the subject of a complaint.”